Privacy Policy

We collect the following types of information to provide and improve our AC service platform: • Personal identification information (name, phone number, address) • Service history and booking details • Device information and IP address • Location data (with your consent) • Payment information (processed via secure third-party gateways)

We use your information for the following purposes: • To provide, maintain, and improve our services • To process bookings and service requests • To communicate with you about your bookings and updates • To send promotional offers and service recommendations (with your consent) • To ensure security and prevent fraud

We take data security seriously and implement industry-standard measures: • All data is encrypted in transit (SSL/TLS) • Access to personal data is restricted to authorised personnel only • Regular security audits and vulnerability scanning • We do not store sensitive payment information on our servers

We do not sell or rent your personal information. We may share data only: • With our verified technicians to fulfil service requests • With third-party payment processors for transactions • When required by law or to protect legal rights • With your explicit consent

We retain your personal data only as long as necessary: • For active accounts: as long as you use our services • For inactive accounts: up to 3 years after last activity • For legal compliance: as required by applicable laws • You may request deletion of your data at any time

You have the right to: • Access, update, or delete your personal data • Withdraw consent for data processing • Request a copy of your data in a portable format • Object to certain types of data processing • Lodge a complaint with data protection authorities